Our excellent prices are not the only
reasons why our customers rave about our services! Our customers appreciate:
network - 99.9% Uptime Guaranteed
Customer Care Program
Customizable Hosting Solutions
Customer Satisfaction Guaranteed
Rock-solid network - 99.9% Uptime
We've taken great strides to provide
reliable access to you. BGP Peering allows us to automatically re-route
traffic away from "Internet Traffic Jams." This means when one
part of the Internet slows down your site will not be caught in the bottleneck.
We keep our servers at less than 50% capacity so even when traffic peaks,
our servers won't overload.
With up-to-date technological solutions
and connections to multiple major carriers assures reliable service levels,
protecting against traffic congestion and network outages. Our network
has been designed to be a fully redundant network to avoid any single
point of failure. In the end, this system configuration means reliability
to our customers - one of the most important features a web hosting and
colocation provider can offer.
The servers your website is hosted is connected to the Internet through
multiple redundant connections provided by some of the largest backbone
providers in the world ensuring data delivery to the end user in the fastest,
most efficient manner possible. Centauri Vision assures uptime by utilizing
redundant connections within our data centers. In short, we are sitting
on top of the Internet backbone and connectivity.
Network resiliency is one of the key factors to our 99.9% service availability
guarantee. Wherever and whenever possible, our facilities incorporate
redundant system methodology to backup our web hosting and colocation
services. In addition, Tulin online runs BGP4 protocol, which allows two
(or more) Internet connections to work together. Its two main advantages
are that it offers a high level of redundancy and improves the speed of
connection to our servers for the end user.
Through the use of multiple backbone carriers you receive not only tremendous
redundancy, but also get maximum performance and efficiency. By having
direct connections to the premiere backbone providers and implementing
cutting edge routing technologies, traffic from our Data Canter can reach
your users faster. The result of all this is that we guarantees you an
uptime of 99.9%.
Our internal network is just as impressive as our fiber connections to
the outside world. Distributed switching and segregated LANs provide maximum
performance and insulate customers from any performance impacting issues.
Load-balanced core routers deliver data to any of our top-tier network
providers using the best available route to your users, and your site
stays online, all the time.
Our systems are designed to be the highest performing in design and capability,
we have selected the most stable operating system for our environment.
It currently has the most stable, robust TCP/IP stack available and is
dependable and efficient under high loads. Our systems are designed with
performance and adjustability in mind, making it almost effortless to
update, upgrade, and replace failed system components if necessary.
We guarantees its services with industry leading SLA's (Service Level
Agreements). Areas of coverage include but are not limited to: network
uptime and access speed, specific response and escalation procedures and
the replacement and/or maintenance of hardware and software.
Industry-leading Customer Care Program
Our Customer Care Program boasts 24 hour telephone
assistance coupled with an industry-leading fully interactive help site.
The site interactive chat is designed to provide a place for customers
to ask their questions without the hassle of a phone call. The support
site features an online manual, online tracking of support requests, real-time
network status and informational newsletters to provide online help for
answer-seekers 24 hours a day. Our toll free phone center, manned 24 hours
a day, 365 days a year, provides customers with unlimited access to technical
experts over the phone.
We provides all of its clients with cutting-edge hardware,
software and technology. All of our servers are custom-built with the
most reliable equipment for higher performance. Best of all, there are
limited number of domains hosted on each of our servers, unlike the majority
of our competitors who host anywhere from 500 to 1000 domains per server.
With such a small number of domains on each server there is a lower server
load, disk access time decreases and network speed increases.
Lightning-Fast Network Connectivity
We have chosen the best backbone providers to relay
all traffic. This means that all our clients have a 99.9% uptime guarantee.
The network is designed around redundancy and efficiency.